This policy statement applies to Smith Realty & Associates Pty Ltd (ABN 25 122 262 444) relating to personal information provided to us, or collected by us, through this internet site or from the activities of the real estate business. Unless you give your express consent otherwise, the following policies govern how Smith Realty & Associates handles your personal information and safeguards your privacy.

Collection and storage of information:

1. ‘Market Opinion Request’ or ‘Free Appraisal Request’ or other Data Collection Form on the above web sites
When you provide personal contact details for the purposes of the request or the particular form, they will be stored and may be used by Smith Realty & Associates, Smith Realty & Associates Offices or Smith Realty & Associates Financial Services (Your Broker Pty Ltd (ABN 39 149 659 245)).  The contact details will not be shared with non-Smith Realty & Associates related entities.  The contact details will be used only to provide information about Smith Realty & Associates related property information, real estate services or financial services. 

2. ‘Email Alerts’
When signing up for email alerts you will be required to provide a valid email address. This address is stored along with your search criteria in order to send information about Smith Realty & Associates related properties that match your criteria.

3. ‘Smith Realty & Associates Newsletter’
Your contact details will be stored by Smith Realty & Associates and will be used to send you an electronic newsletter containing information about Smith Realty & Associates and other property related information.  You may unsubscribe at any time using the unsubscribe function contained in the delivery email.

Web Sites Analytics
 Smith Realty & Associates subscribes to Googles web analytics that tracks usage of Smith Realty & Associates web sites.  No personal information is collected by this process. 

Cookies 
Smith Realty & Associates web sites may use cookies to provide certain features and enhance the experience of using the Smith Realty & Associates web site.  No personal information is collected or stored in these cookies.

Who is authorised to access collected information? Access to personal information collected is restricted to those employees of Smith Realty & Associates, Smith Realty & Associates Offices & Smith Realty & Associates Financial Services staff whose role it is to supply services or information consistent with this privacy policy.

General security information
 Smith Realty & Associates has implemented technology and security features and strict policy guidelines to safeguard the privacy of personally identifiable information from unauthorised access or improper use. We will continue to enhance our security procedures as new technology becomes available. 

Use and disclosure of personal information: Smith Realty & Associates will not disclose any personal information without your consent unless:

(a) such information must be provided to answer your queries submitted to this site or otherwise to provide you with a service that you have requested from us; or

(b) such information is required by law to be disclosed.

Smith Realty & Associates may also use your personal information for direct marketing purposes. Please refer to the section on direct marketing set out below. Smith Realty & Associates does not use your personal information for the purposes of marketing, other than direct marketing in accordance with the following section.

Direct marketing 
When you register using a form on a Smith Realty & Associates web site you may receive material from Smith Realty & Associates, Smith Realty & Associates Offices or Smith Realty & Associates Financial Services. If you are receiving marketing information and do not want to continue receiving this information, please email us at  admin@smithrealty.com.au and ask to be removed from the marketing list. We will notify you of our receipt of your request and use commercially reasonable efforts to remove your name from the marketing list within five (5) working days from the date of receipt of your request.

Records of your personal information 
Please email us at  admin@smithrealty.com.au if you want to obtain a record of any information we might have collected from or about you during your visits to our site.

Correction and updating of your personal information 
Please email us at  admin@smithrealty.com.au if you want to update or change any personal information that you believe that Smith Realty & Associates may be storing.

Deletion of your personal information 
If you want to completely delete any personal information you submit to Smith Realty & Associates, you may do so by contacting us at  admin@smithrealty.com.au. We will notify you on receipt of your request and will use commercially reasonable efforts to functionally delete all such information from our database within five (5) working days from the date of receipt of your request. Please note that it might be impossible to delete all of your information without some residual records remaining on our computer system because of automatically generated backups and records of deletions.

Problems or complaints 
If you have more questions about this Privacy Policy, a problem with this site or want to make a complaint, please contact us at  admin@smithrealty.com.au. If Smith Realty & Associates becomes aware of any concerns or problems, we will take those matters seriously and work to address them.Changes to the Privacy Policy
 Smith Realty & Associates reserves the right to modify or amend this Privacy Policy at any time and for any reason without notice